Please be informed that ICTO will perform the annual drill of critical computing systems and campus network on 18th July 2015 (Saturday).
This annual drill is a critical activity for ICTO to ensure continuous operation of critical computing systems in case of emergency. During the drill, some of the computing services will be interrupted or suspended. The schedule of the drill and the relevant services are as follows:
From 9:00 a.m. to 10:00 a.m.
(CTB Building only) Short Suspension of Power Supply
The power supply of the whole CTB building, lift service will be suspended or affected when testing generator. Generator is a key to the data center reliability during power outage.
From 10:00 a.m. to 13:30 p.m.
In addition to the checking of Redundant Power Supply system and Signal Alert system at ICTO Data Center, drill on contingency plan for each critical computing system and virtual infrastructure will be performed. The following computing systems and services will be interrupted or suspended:
PC LAN (Home Directory H:, File Sharing N:, PC Applications G: and Network Printing Services for students and staff, WebShare, PersonalWeb, VOD, UM File Share)
WebCourse (UMMoodle, e-Portfolio, TLEX, Qualtrics)
Lotus Notes E-mail and Workflow services (including e-Bulletin, e-Procurement, e-Proposal, QMES Document Database and Web pages of Finance Office and Alumni and Development Office
All Oracle Form, Discoverer and Report applications
All web-based Information services/applications, e.g. Annual Achievement Report, Human Resource Management System, Sport Complex Facilities Booking Service, Event Management System, Continuing Education System, e-Channel, e-Form, e-Leave, Financial Information System, Locker Rental System, Publications Database, SI Web Services, UM Phone Book, etc
UNIX System (IMAP, POP3, SMTP)
UNIX Webmail (http://webmail.umac.mo)
UNIX Remote Servers
Web and Misc. Services
Digital sending through digital sender/copier in offices
UM Web (http://www.umac.mo)
UM WebCMS System (http://webcms.umac.mo)
UM eMap System (http://maps.umac.mo)
UM Mobile Service (http://m.umac.mo)
UM Europe Website (http://europe.umac.mo).
RC Related Website (http://rc.umac.mo)
AVM and Kiosk functions - Deposit Money to E-purse, Buy Printing Quota and Transfer to OPA
Car Parking system
Meal Plan system
Card Information Management system
Access Control management system and website
Hostel Lock management system
Wireless and eduroam services
Campus network service
From 2:30 p.m. to 3:00 p.m.
(CAB Building only) Short Suspension of Power Supply
The power supply of the whole CAB building, lift service will be suspended or affected when testing generator. Generator is a key to the data center reliability during power outage.
From 3:00 p.m. to 5:30 p.m.
Drill on contingency plan and maintenance on campus network will be performed. The following computing systems and services will be interrupted or suspended:
All of the systems and services listed above
The University Library systems and e-resources
All services will be resumed to normal once the jobs are completed. We thank you for your attention and apologize for any inconveniences caused.
Should you have any queries, please feel free to contact ICTO Help Desk.
Help Desk Contact
Location : Room 2085, 2/F, Central Teaching Building (E5) (eMap)
Telephone : 8822 8600
email : firstname.lastname@example.org
Information and Communication Technology Office